Bei mir hat nur folgendes geholfen:
"Systemwiederherstellung" unter "Programme/Zubehör/Systemprogramme".
Dort dann einen Zeitpunkt vor der (De-)Installation auswählen und das System
zurücksetzen.
peace, e.
Hallo Tina,
ich empfehle Dir den folgenden 10 Punkte Plan, welcher sich bei vielen
Microsoft Games, auch bei Deinem, sehr gut bewährt hat. Leider nur in
Englisch verfügbar.
Methods to resolve the problem
Method 1: Clean the disc
Clean the CD or DVD. To do this, use a disc cleaning kit. Or gently wipe the
silver side of the disc by using a soft, lint-free cotton cloth. Do not use
paper cloth that can scratch the plastic and leave streaks. When you clean
the disc, wipe from the center of the disc outward. Do not use a circular
motion. If the problem continues to occur, clean the disc by using a damp
cloth or a commercial CD or DVD cleaning solution. Dry the disc thoroughly
before you insert the disc in the drive. If the problem continues to occur,
continue the Method 2.
Method 2: Clean the drive
If you clean the CD or DVD and you still experience the problem, clean the
disc drive by using a CD or DVD drive cleaning disc. If you do not have a CD
or DVD drive cleaning disc, obtain one if you try all the other steps in
this article and the problem is not resolved. Drive cleaning discs are
available in most computer or home electronics stores. If the problem
continues to occur, continue to Method 3.
Method 3: Install and then start the program by using a different CD or DVD
drive
The CD drive may be unable to read the product CD. Try to install the
program by using a different CD or DVD drive on the same computer or on a
1.
Insert the CD into the CD or DVD drive of another computer, or a second
CD or DVD drive on the original computer. The Setup program should start.
2.
Click Express Install.
3.
Follow the directions that appear on the screen to install the program.
Step 3: Install the game
If the installation is successful and you can start the game in this test,
the problem may be that the original CD drive or DVD drive cannot read the
game CD.
However, if this problem continues to occur, continue to Method 4.
Method 4: Restart the computer by using a clean boot procedure, and then
empty the temporary files folder
Windows Vista
Note You may experience a temporary loss of some services functionality when
you follow these steps. Restoring the settings restores the functionality.
However, when you restore the functionality, you may receive the original
error message or experience the original behavior again.
Step 1: Start the System Configuration Utility
To start the System Configuration Utility in Windows Vista, click Start ,
type msconfig in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for a confirmation,
type the password, or click Continue.
Step2: Turn off programs and services
1.
On the General tab, click Selective Startup.
2.
Under Selective Startup, click to clear the Load Startup Items check
box.
3.
Click the Services tab, click to select the Hide All Microsoft Services
check box, and then click Disable All.
4.
Click OK, and then click Restart.
Microsoft Windows XP
Note You may experience a temporary loss of some services functionality when
you follow these steps. Restoring the settings restores the functionality.
However, when you restore the functionality, the original error message or
behavior may return.
Step 1: Start the System Configuration Utility
To start the System Configuration Utility in Windows XP, click Start, click
Run in the Open box, type msconfig , and then click OK.
Step2: Turn off programs and services
1.
On the General tab, click Selective Startup.
2.
.
Process SYSTEM.INI File
.
Process WIN.INI File
.
Load Startup Items
3.
Click the Services tab, click to select the Hide All Microsoft Services
check box, and then click Disable All.
4.
Click OK, and then click Restart.
Step 3: Delete the contents of the temporary folder in Windows
Windows Vista
1.
Click Start , type %temp% in the Start Search box, and then press
ENTER.
2.
On the Organize menu, click Select All.
3.
On the Organize menu, click Delete.
4.
Click Yes.
Windows XP or Microsoft Windows 2000
1.
Click Start, click Run, type %temp% in the Open box, and then click OK.
2.
On the Edit menu, click Select All.
3.
On the File menu, click Delete.
4.
Are you sure you want to send these items to the Recycle Bin?
Windows 98 or Windows Millennium Edition
1.
Click Start, click Run, type temp in the Open box, and then click OK.
2.
On the Edit menu, click Select All.
3.
On the File menu, click Delete.
4.
Are you sure you want to send these items to the Recycle Bin?
If the problem continues to occur in the game, continue to Method 5.
Method 5: Try to install the game on another directory or on another drive
If the game stops responding (hangs) or you receive an error message during
setup, try to install the game on a different folder. If the computer has
another hard disk, try to install the game on this hard disk.
Note The following steps may be different for each product that is listed in
the "Applies To" section.
1.
Insert the game disc in the drive.
Note Do not click Express Install during setup.
2.
Follow the setup menus until you see the Change button.
3.
Click Change.
4.
In the Path box, delete the existing path, and then type the following
drive :\Program Files\Microsoft Games\ game name
In this example, drive is the drive letter of the hard disk and game
name is the name of the game that you are trying to install.
5.
Click OK when you are finished.
6.
Follow the directions that appear on the screen to install the game.
If the problem continues to occur, continue to Method 6.
Method 6: Create a new user account in Windows
Windows Vista
To resolve this issue, follow the steps in the appropriate section.
The computer is connected to the Internet
View the "Create a user account" topic on the following Windows Online Help
http://windowshelp.microsoft.com/
The computer is not connected to the Internet
View the "Create a user account" topic in Windows Help and Support on the
1.
Click Start, and then click Help and Support.
2.
In the Search Help box or in the Search online Help box, type Create a
user account , and then click Search Help.
3.
In the list of topics, click Create a user account.
4.
Click the link that best describes the problem that you are
experiencing.
5.
Follow the suggestions to troubleshoot the problem that you are
experiencing.
Windows XP Home Edition
Step 1: Open User Accounts
To open User Accounts in Windows XP Home Edition, click Start, click Control
Panel, and then click User Accounts.
Step 2: Create a new User Account
1.
In the Pick a task list, click Create a new account.
2.
Type the name that you want to use for the account, and then click
Next.
3.
Select the account type that you want, and then click Create Account.
Note Some games require a user account that has Administrator account type
to run.
Windows XP Professional
Step 1: Open User Accounts
1.
Click Start, and then click Control Panel.
2.
Click User Accounts.
3.
On the Users tab, click Add.
Step 2: Create a new User Account
1.
On the Users tab, click Add.
2.